Contact Us
We value your feedback and are here to help. Whether you encountered an issue with one of our tools, have an API integration inquiry, or want to explore a partnership, feel free to reach out to us.
Direct Inquiries
Please direct your inquiry to the relevant address below so our team can address it as quickly as possible:
General & Technical Support
Issues with downloading subtitles, transcripts, or video metadata.
support@getytsubtitles.comExpected reply: 24–48 hoursPrivacy & Data Inquiries
Questions regarding data processing, privacy compliance, or cookies.
privacy@getytsubtitles.comExpected reply: 24–48 hoursCopyright & DMCA Notices
Submit formal copyright notices or intellectual property requests.
legal@getytsubtitles.comExpected reply: 1–2 business daysDeveloper Community & Bugs
Report bugs, check status, or propose new open-source features.
GitHub RepositoryCommunity trackedSend Us a Message
You can also quickly draft an email inquiry directly to our support team using the template below:
Looking for Fast Answers?
Before sending a message, feel free to visit our Support & FAQ Page where we cover common topics such as subtitle format conversions, API rate limits, and troubleshooting.